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Store

Carts

Review open and abandoned carts; follow up, share, or create payment links.

Overview

Sales → Carts (/en/store/carts) shows carts that are not yet completed orders.

Common actions

  • Inspect cart contents and customer identity
  • Follow up via WhatsApp / inbox
  • Create a payment link when the UI offers gateway selection (Stripe / PayPal / bank / Iyzico per your Payment Setup)
  • Share basket: copy only the short link https://oic.to/cd/… (never a long shop URL)

Share cart (checkout + AI)

  • On the storefront checkout page, use Share Cart next to Select Coupon — copies an oic.to/cd/… link anyone can open to resume that basket.
  • In the panel AI chat, ask to create a cart for a difficult customer (products + optional phone) — the assistant creates the cart and returns the same short link.
  • Always share oic.to/cd/{code} only. Product browse links (oic.to/p/…) are not payment.

Need more help?

Chat with the Help assistant about OrderInChat, or open My Support Tickets while signed in (free trial included).