Everything OrderInChat Does
All 44 features in one film: calls and chats answered by AI, sales and bookings, the inbox, marketing, catalog, payments and shipping, your website, your team and credits.
Help guide: Getting Started →Vertical cut (9:16)Videos
Every feature, in about half a minute
Short stories about everyday shops. Each one shows a single feature exactly as it works in the product today, and links to the Help guide for it.
The whole system
One Assistant, Every Channel
The whole system in one film: one assistant answers chats, calls, Claude and ChatGPT, sells from your catalog, books appointments, hands chats to your team and brings customers back.
Help guide: Getting Started →Vertical cut (9:16)Phone & voice assistant
Phone Answered by AI
The AI answers the phone, books a Saturday class and sends the deposit link to the caller’s WhatsApp.
Help guide: Phone line →Vertical cut (9:16)Step Into the Call
Follow a live call as text, whisper an instruction to the AI, join by voice and hand the call back.
Help guide: Calls (live call cockpit) →Vertical cut (9:16)One Tap to Talk
Visitors call your AI from your website with one tap, on every plan.
Help guide: Voice Assistant →Vertical cut (9:16)WhatsApp Calls, Answered
The AI picks up WhatsApp calls, greets the caller by name and asks for a 1–5 rating afterwards.
Help guide: Calls on WhatsApp →Vertical cut (9:16)Never a Lost Call
With the assistant off or out of credits, callers leave a voicemail that becomes a ticket, transcribed and translated.
Help guide: Voice Assistant →Vertical cut (9:16)The Blocked Caller
Block a number, a hidden WhatsApp ID or a username: blocked calls are declined before they reach the AI, at no cost.
Help guide: Voice Assistant →Vertical cut (9:16)Selling in chat
The 1 a.m. Sale
On WhatsApp the AI checks real stock and variants, builds the cart and sends a short payment link.
Help guide: WhatsApp Inbox →Vertical cut (9:16)The Voice Note
The AI understands a WhatsApp voice note and can answer with a voice note of its own.
Help guide: WhatsApp voice messages →Vertical cut (9:16)Where’s My Parcel?
In Instagram DMs the AI shares the order status and the tracking link.
Help guide: Instagram Inbox →Vertical cut (9:16)Any Language
The AI detects the customer’s language and replies in it; your inbox shows a translation.
Help guide: WhatsApp Inbox →Vertical cut (9:16)Same Number
Keep your WhatsApp Business number: it keeps working in the app on your phone too.
Help guide: WhatsApp Business →Vertical cut (9:16)A Form Inside the Chat
WhatsApp Flows: a native booking or order form without leaving the chat, designed in the panel.
Help guide: WhatsApp Flows →Vertical cut (9:16)Any Website, One Line of Code
The chat widget goes on any website with one snippet, and its look changes from the panel.
Help guide: Chat Widget →Vertical cut (9:16)Your Own System, Connected
Signed-in users get answers from your own system through a signed token and your own tools; OrderInChat keeps none of that data. Paid plans.
Help guide: Connect your own system →Vertical cut (9:16)Inbox & AI
When a Human Is Needed
On Facebook Messenger the AI hands the chat to your team and opens a support ticket.
Help guide: Messenger Inbox →Vertical cut (9:16)Talk to Your Store
Talk to OIC in the panel: ask about bookings or create a coupon; it asks before it changes anything.
Help guide: Dashboard →Vertical cut (9:16)Teach It Once
Teach the AI from the inbox; what it learns from chats goes to the knowledge base as suggestions.
Help guide: Improve store AI answers →Vertical cut (9:16)It Doesn’t Make Things Up
Answers come from your knowledge base (PDF, DOCX, links, a site crawl) and your return and cancellation procedures.
Help guide: Knowledge Base →Vertical cut (9:16)Pick the Brain
Choose the AI model for every job: Claude, ChatGPT, Gemini, Grok or OpenRouter models.
Help guide: AI Models →Vertical cut (9:16)Marketing & win-back
The Forgotten Cart
An automation sends a WhatsApp reminder for the abandoned cart, with an automatic coupon.
Help guide: Automations →Vertical cut (9:16)Points That Pay
Loyalty points: you set the earning rule, customers pay with points at checkout and see them in their account.
Help guide: Store Points →Vertical cut (9:16)Fresh Out of the Oven
A WhatsApp campaign with an approved template; customers reply to reserve a loaf.
Help guide: Campaigns →Vertical cut (9:16)Posts That Write Themselves
The AI writes and schedules posts for Instagram, Facebook and LinkedIn, with several images and a first comment after publishing.
Help guide: Social Media Auto-Post →Vertical cut (9:16)The Blog That Writes Itself
The AI drafts a blog post and you publish it on your store site with one click.
Help guide: Blog →Vertical cut (9:16)We Missed You
Automatic emails in the customer’s language: welcome, browse abandonment, thank-you and a 60-day win-back, never to unsubscribed customers.
Help guide: Marketing →Vertical cut (9:16)Reviews You Can Trust
Reviews from verified buyers only, with moderation, a review request after delivery and a Google product ratings feed.
Help guide: Store Setup →Vertical cut (9:16)Catalog & products
Your Catalog in Minutes
Import products from Shopify or WooCommerce with live sync, or by crawling your website.
Help guide: External commerce sync →Vertical cut (9:16)Day One
The seven-step setup wizard, from “What do you sell?” to an assistant ready to answer.
Help guide: Store Setup →Vertical cut (9:16)Before It Runs Out
Variants, options, add-ons such as gift wrap, bulk prices, stock locations and low-stock alerts.
Help guide: Product Editor →Vertical cut (9:16)Everywhere People Shop
Product feeds for Google Merchant, Meta, Pinterest, TikTok and Bing, plus Meta catalog sync.
Help guide: Product feeds →Vertical cut (9:16)Inside AI assistants
Shopping Inside Claude
A shopper asks Claude; it reads your live catalog, stock and shipping rules and builds a cart link. Payment happens on your site.
Help guide: Shop with Claude or ChatGPT →Vertical cut (9:16)Run the Store from Claude
Sign in with OrderInChat in Claude or ChatGPT: see recent orders, create coupons, update products and order status.
Help guide: MCP / AI agents →Vertical cut (9:16)The QR in the Window
An “Order with Claude” share link and QR code, made in the browser, as PNG or SVG for print.
Help guide: Shop with Claude or ChatGPT →Vertical cut (9:16)Payments, shipping & accounting
Books That Keep Themselves
Paid orders become invoices in Xero, QuickBooks Online or Zoho Books.
Help guide: Accounting →Vertical cut (9:16)Every Month, Automatically
Customer subscriptions with recurring Stripe or PayPal payments, managed from the customer’s own account.
Help guide: Payment Setup →Vertical cut (9:16)Pay Any Way
Stripe, PayPal, iyzico and bank transfer, with prices shown in the shopper’s currency.
Help guide: Payment Setup →Vertical cut (9:16)Labels in One Click
Rate tables, live rates and labels with Easyship and Geliver, tracking links and a return address.
Help guide: Shipping Configuration →Vertical cut (9:16)Bookings
Booked and Reminded
Availability, booking on WhatsApp, Google Calendar and a reminder the day before.
Help guide: Bookings →Vertical cut (9:16)Storefront & customer account
A Website by the Afternoon
The AI builds your store pages; pick a theme, add your domain, the chat and the call button.
Help guide: Store Pages and Shop Layout →Vertical cut (9:16)No Password Needed
Customers sign in with WhatsApp, a passkey, Google, Apple or Facebook and see orders, invoices and tracking.
Help guide: Customers →Vertical cut (9:16)Your Store in 55 Languages
Store content in 55 languages, right-to-left Arabic and Urdu included.
Help guide: Translations →Vertical cut (9:16)Account & team
Welcome to the Team
Owner, admin and agent roles, with the panel in 11 languages.
Help guide: Team Management →Vertical cut (9:16)On Holiday
Vacation mode sends your own auto-reply, in each customer’s language, while you are away.
Help guide: Store Setup →Vertical cut (9:16)Never Run Dry
AI credits top up from your saved card below a threshold, at most once a day and within a daily limit.
Help guide: Billing →Vertical cut (9:16)