Conversational Commerce · AI chat assistant

An AI assistant that sells, books and supports from your live data

It knows your catalog, prices, stock, policies and calendar, and acts through real tools: carts, bookings, order status. When a human should take over, it says so and hands over cleanly.

Maple Street Kitchen
via WhatsApp
Hi! Two large Margherita pizzas for delivery, please.
Two large Margherita, $42.00 with delivery. Your secure checkout: oic.to/cd/7K2Q
Message
Paid in the chat
Video · under three minutes

Everything OrderInChat Does

All 44 features in one film: calls and chats answered by AI, sales and bookings, the inbox, marketing, catalog, payments and shipping, your website, your team and credits.

Everything OrderInChat Does · 2:32
From message to money

A WhatsApp question becomes a paid order in under two minutes

Click any step, or let it play. Real screens from the public demo store and the panel.

WhatsApp · Emma
Hi! Do you have the stoneware mug in white? I need two, they are gifts.
Hi Emma! White is in stock at $18.00 each. Want them gift-wrapped for $3.00 each?
WhatsApp · same chat, 40 seconds later
Yes please, wrap both.
Stoneware Coffee Mug × 2 · WhiteGift wrap · $42.00
Your cart is ready. Pay securely here: oic.to/cd/…
The cart opens on your store
One tap with WhatsApp
Paid, in your panel
24/7
answers on chat and phone
55
storefront languages; panel and Help in 11
0%
commission on your sales
1,000
AI credits on the free trial, no card

What it does in every conversation

Sells from the live catalog

Variants, add-ons and quantities checked before the cart link is sent.

Books without back-and-forth

Real slots by service, staff and branch; deposits when you require them.

Resolves support on its own

Order status, tracking, shipping, returns and opening hours from your own settings.

Hands over by your rules

Procedures define what it may do and when a person takes over. The trail stays on the customer.

Understands voice notes

A WhatsApp voice note is transcribed and answered by the same assistant with the same tools, and the reply can come back as audio of up to about 90 seconds.

Answers in the customer’s language

It replies in the language the customer writes or speaks; your team reads the thread in theirs.

Real screen · sample dataInbox → Calls: the transcript, summary and caller record of one call
Grounded in your catalog

It reads the same product page your customers see

Real screen · demo data
Product and price
Variants with their own price
Add-ons
Memory

It remembers each customer’s preferences

After a conversation goes quiet, the AI keeps a short note: sizes, preferences, promises still open. Next time, it picks up where it left off. Payment details, passwords and sensitive traits are never stored, and you can erase the memory from the customer record.

  • WhatsApp and signed-in website customers
  • On by default, one switch to turn off
Real screen · sample dataCustomer record with the AI memory note, erasable in one click
AI shopping

Shoppers order from your catalog inside Claude

With the OrderInChat Shopping connector, Claude searches your live catalog, answers shipping and returns questions and builds the cart. The shopper reviews and pays on your store; the AI never places an order on its own.

Real screen · demo data
“Order with Claude”
A chat in Claude with the OrderInChat Shopping connector
Find me a white mug under $20.00 at Harbor & Pine Coffee.
Stoneware Coffee Mug · White$18.00 · in stock · gift wrap available
Cart ready: oic.to/cd/… Review and pay on the store.
The cart opens on your store
Video · half a minute

Shopping Inside Claude

A shopper asks Claude; it reads your live catalog, stock and shipping rules and builds a cart link. Payment happens on your site.

Shopping Inside Claude · 0:31
Live

Claude

Live today through the OrderInChat Shopping connector.

Read in Help →
Product feed

ChatGPT

Your ChatGPT (ACP) product feed is live under Catalog → Feed, so AI agents can discover your products.

AI assistant questions

Which AI model runs it?

A fast default model is preset. Under AI models you can pick others; the cost per message follows the model.

Can I feed it our documents?

Yes. Add pages, PDFs and links to the knowledge base and write your rules as procedures.

What happens when credits run out?

It checks credits before every reply. At zero it starts no new reply: the customer is told the assistant cannot answer right now and can ask for a person, and your team sees the chat. Top up the wallet or wait for next month’s credits.

Try it now

Message or call our AI right now

Two real lines, both answered by AI around the clock. Send a WhatsApp message, make a WhatsApp call or ring from any phone: the AI answers all three.

OrderInChat assistant

Ask us anything about OrderInChat

Plans, set-up, channels and prices: our own AI answers on WhatsApp and on the phone, in your language.

+1 302-AIORDER+1 302 246 7337
Demo store assistant

Order a coffee or book a workshop

The demo store’s AI sells, books and tracks orders, the same way it will for your customers.

+1 424-4-AICHAT+1 424 424 2428
Demo store

Open the demo store

Browse the catalog, fill a cart and open the store chat; the call button is inside the chat.

shop.orderinchat.com →

Answer every customer in seconds, starting today

Connect a channel, import your catalog, switch the AI on. Most stores take their first order in the chat the same day.