WhatsApp, Instagram, Messenger, web chat and calls in one inbox
WhatsApp, Messenger, Instagram, website chat and phone calls arrive side by side. The AI handles the volume; your people handle the moments that matter, in the same thread.
- Emma WhatsAppDo you have the stoneware mug in white?AI · cart sent
- Olivia InstagramIs the blue tote still available?AI · answered
- Ryan MessengerA table for four on Saturday?AI · booked
- Jessica Web chatWhere is my order?AI · tracking link sent
- Michael CallLive call · transcript in your languageAI on the line
A two-minute tour of the real inbox
When a Human Is Needed
On Facebook Messenger the AI hands the chat to your team and opens a support ticket.
The AI answers first; your team takes over in one click
AI first, people where it counts
Complaints, refunds, VIPs or a simple “can I talk to someone”: you decide when the AI hands over, and one click hands the chat back to the AI in the same thread.
Calls in the same place
Live and past calls with transcripts. Whisper to the AI or join the call by voice.
Teach once, it remembers
Correct an answer with Teach AI and the assistant uses it from then on.
Every language, both ways
Read and reply in yours; your customer reads theirs.
Official WhatsApp platform
Connected through Meta’s official platform by a company Meta has verified as a Tech Provider. Your number, your display name.
Tasks that find their owner
Follow-ups become tasks and tickets; each new one goes to the teammate with the fewest open. Notes stay on the customer record.
Teach It Once
Teach the AI from the inbox; what it learns from chats goes to the knowledge base as suggestions.
Answer every customer in seconds, starting today
Connect a channel, import your catalog, switch the AI on. Most stores take their first order in the chat the same day.