Sell from your live catalog in WhatsApp and Instagram chats
Shoppers ask about sizes, colours and delivery before they buy. OrderInChat answers from your live catalog, builds the cart, sends a secure checkout link and handles “Where is my order?” once it ships.
Built for
- 0%
- commission on your sales
- 55
- storefront languages; panel and Help in 11
- 24/7
- answers on chat and phone
- 1,000
- AI credits on the free trial, no card
A WhatsApp question becomes a paid order in under two minutes
Click any step, or let it play. Real screens from the public demo store and the panel.
One system from the first question to the delivery
Your catalog, no re-typing
Enter your website address and the AI imports the catalog; Shopify and WooCommerce stay in sync; CSV, Excel and XML files work too.
Learn more →Variants and add-ons quoted right
Each variant can carry its own price, image and stock; extras such as gift wrap are offered, never forgotten.
A store in 55 languages
Your own domain, products translated automatically, sign-in with WhatsApp, Google, Apple or email.
Learn more →Labels and tracking
Live rates at checkout, a label bought the moment an order is paid, tracking answered in the chat.
Learn more →Product feeds
Google Shopping, Meta, Pinterest, TikTok, Bing and ChatGPT feeds from the same catalog.
Read in Help →Shop with Claude
Shoppers find your products in Claude and pay on your store.
Learn more →The 1 a.m. Sale
On WhatsApp the AI checks real stock and variants, builds the cart and sends a short payment link.
Follow-ups that recover abandoned carts
Abandoned cart on WhatsApp
The saved cart goes back to the shopper an hour after they left.
Learn more →Email sequence · liveAbandoned cart emails
Up to three emails from your own address, with an optional WhatsApp reminder.
Learn more →Email sequence · liveBrowse follow-up
Signed-in shoppers who viewed products without buying get a gentle follow-up.
Learn more →Template · order shipped → WhatsAppShipping update
Customers hear about the shipment before they think to ask.
Learn more →Template · low stock → teamLow stock alert
A task for your team before a best seller runs out.
Learn more →OffersCoupons and store points
Promotions with dates and rules, sign-up bonuses and points applied at checkout.
Learn more →Where’s My Parcel?
In Instagram DMs the AI shares the order status and the tracking link.
Questions from retailers
Do we have to leave Shopify or WooCommerce?
No. OrderInChat syncs products, stock, orders and customers and adds the AI staff, the inbox and the phone line. Synced stores keep their own checkout.
Can the AI answer returns and delivery questions?
Yes, from your own policies and order data. Anything you want a person to decide, such as refunds, is handed over by your rules.
Which carriers work?
Easyship, with live rates at checkout and the label bought when the order is paid. For any other carrier, upload your rate sheet and the AI builds the shipping rules.
Do you take a cut of sales?
No. Payments go straight to your own provider account; we take no commission.
Every plan includes the store, the sync and the AI staff
Starter
Launch AI sales and support on every chat channel.
- 9,000 AI credits a month
- Voice calls on your website, unlimited
- Inbox, chat assistant, store, bookings
Pro
More credits for a busier inbox and phone.
- 20,000 AI credits a month
- Voice calls on your website, unlimited
- Everything in Starter
Ultra
The largest credit pool for high volume.
- 42,000 AI credits a month
- Voice calls on your website, unlimited
- Everything in Pro
The whole product on every plan, unlimited website voice calls included. Phone calls on every plan too: the AI answers your WhatsApp number, your own Twilio number connects for free, and each simultaneous phone call is 2 USD a month. Compare plans and add-ons →
Message or call our AI right now
Two real lines, both answered by AI around the clock. Send a WhatsApp message, make a WhatsApp call or ring from any phone: the AI answers all three.
Ask us anything about OrderInChat
Plans, set-up, channels and prices: our own AI answers on WhatsApp and on the phone, in your language.
+1 302-AIORDER+1 302 246 7337Order a coffee or book a workshop
The demo store’s AI sells, books and tracks orders, the same way it will for your customers.
+1 424-4-AICHAT+1 424 424 2428
Demo storeOpen the demo store
Browse the catalog, fill a cart and open the store chat; the call button is inside the chat.
shop.orderinchat.com →Import your catalog and start selling in the chat today
Connect a channel, import your catalog, switch the AI on. Most stores take their first order in the chat the same day.