Website, WhatsApp and phone calls answered by AI, 24/7
The AI that runs your chats now runs your phone: live prices and stock, real appointment slots, checkout and booking links sent to the caller’s WhatsApp while they are still on the line.
Website voice calls on every plan, unlimited · WhatsApp calls answered by the AI · your own Twilio number connected for free · 2 USD a month per simultaneous phone call · AI talk time from AI credits
The phone rings at 9:40 PM. The booking is in your calendar at 9:42 PM.
Real screens: the call transcript in Inbox → Calls, the calendar and the call button in the demo store.
Three ways customers reach the voice assistant
Call button on your website
“Talk to us” in your store chat. The call shows as text, links open as cards, signed-in customers ask about their own orders.
WhatsApp calls
When a customer calls your WhatsApp number, the AI picks up and answers from your catalog and calendar. No new number, no country paperwork; you need at least one simultaneous call slot.
Your own phone number
Connect your Twilio account in the panel for free, pick a local, toll-free or mobile number there, and route it to the AI in one click. Or forward the number you already have.
WhatsApp Calls, Answered
The AI picks up WhatsApp calls, greets the caller by name and asks for a 1–5 rating afterwards.
Set up the phone line in minutes
Switch on WhatsApp calls, add a number if you like
Calls to your WhatsApp number reach the AI at once. For landline and mobile callers, connect your Twilio account for free and choose the number there; country and paperwork are between you and Twilio. Or set your operator’s forwarding code so unanswered calls reach the AI.
The AI answers
It greets in your default language and switches to the caller’s, using your catalog, bookings and store settings.
Links land on WhatsApp
Checkout and booking links go from your WhatsApp number, or by email when the caller asks or has no WhatsApp.
Everything is in the inbox
Summary and transcript on the customer. During live calls, whisper to the AI or join by voice.
- 24/7
- answers on chat and phone
- 55
- storefront languages; panel and Help in 11
- 1,000
- AI credits on the free trial, no card
- 0%
- commission on your sales
Join a live call by voice and take over
Every live phone and WhatsApp call appears in Inbox → Calls with its transcript in your language. Whisper an instruction only the AI hears, or join by voice from your browser: the AI goes quiet, keeps listening and picks up again when you leave.
- Phone and WhatsApp calls: join at any moment
- Website calls: join when the store’s voice model is Gemini or Grok
- Transcript and summary stay on the customer record
Call it. Message it. Judge it yourself.
The demo store runs on the same product you get: its AI answers WhatsApp messages, WhatsApp calls and phone calls on +1 424 424 2428.
Message the demo store
Order a coffee or ask about shipping; the chat assistant answers.
+1 424-4-AICHAT+1 424 424 2428
Talk to our assistant now
Start a voice call from the Help Center in your browser; no phone needed.
Open the callWhat voice costs
Plain numbers, billed with your subscription. Call minutes come from AI credits like every other AI task.
Swipe sideways to see every column →
| Item | Price |
|---|---|
| Voice calls from your website | Every plan, unlimited |
| WhatsApp calls answered by the AI | Every plan; needs at least one simultaneous call slot |
| Connecting your own Twilio number | Free, on every plan · number rental and carrier minutes on your Twilio bill |
| Simultaneous phone calls | 2 USD a month each, on every plan; shared by phone and WhatsApp calls, up to 20 |
| AI talk time | From AI credits, 250 credits a minute by default (1,000 credits = 1 USD) |
Rules every call follows
- Card details are never taken on a call. Payment always happens on your checkout page.
- Phone and WhatsApp calls are recorded by default, and the caller hears so first; you can switch it off. Recordings are deleted after 90 days, transcripts and summaries after one year. Website calls are not recorded.
- Links travel by WhatsApp, or by email when the caller asks for it or has no WhatsApp. Never by SMS.
- Out of credits? New callers hear a short message and can leave a voicemail, which becomes a ticket.
- Phone numbers come from your own Twilio account, so country availability, documents and carrier fees are between you and Twilio. WhatsApp calls need none of that.
- Abusive callers are warned first; if it continues the call ends and voice calls are blocked for an hour, then three days, then for good.
- Calls are not transferred to another phone: join from the browser, or call the customer back from your own phone.
Voice questions
Which plan do I need?
Any plan. Website voice calls are unlimited, WhatsApp calls are answered by the AI, and connecting your own Twilio number is free. You only pay 2 USD a month for each simultaneous phone call you want answered; WhatsApp calls need at least one.
Can I keep my current number?
Yes. Forward it with your operator’s code, for example only when nobody answers within 20 seconds. The panel shows the codes with your number filled in.
What if several people call at once?
Website calls have no limit. Phone calls are answered as many at a time as you have simultaneous call slots, 2 USD a month each. Beyond that, callers hear a busy tone and the call shows as missed.
How are minutes billed?
The AI’s talk time comes from AI credits, 250 credits a minute by default. Number rental and the carrier’s per-minute price are billed by Twilio to your own account.
Are calls recorded?
Phone and WhatsApp calls, yes, by default: the caller hears an announcement first and you listen in Inbox → Calls. Recordings are deleted after 90 days, and you can switch recording off in the voice assistant settings. Website calls are not recorded. Transcripts and summaries stay on the customer for one year.
Stop sending callers to voicemail
Connect a channel, import your catalog, switch the AI on. Most stores take their first order in the chat the same day.